Recently, the Ministry of Education issued the “Measures for the Application and Management of the National Comprehensive Platform for Off-campus Education and Training Supervision and Services“ (hereinafter referred to as the “Measures“). The “Measures“ focus on giving better play to the role of the National Comprehensive Platform for Off-campus Education and Training Supervision and Services (hereinafter referred to as the “National Platform“) in serving society and supporting supervision, and strive to protect the legitimate rights and interests of parents, students and all parties. Let“s take a look——

The “Measures“ clarify the functional positioning of the National Platform and promote its large-scale application. It emphasizes that the National Platform is a national unified public service platform for off-campus training. Moreover, it provides technical support for the whole process of off-campus training supervision and services through one network (official website) and three terminals (parent - end APP, institution - end APP and management - end APP). It supports parents and students to select courses, make payments, refund fees, evaluate and file complaints through the National Platform to safeguard their legitimate rights and interests. It supports training institutions to directly settle in or connect to the National Platform in accordance with policy requirements and technical standards, and introduce, display and sell relevant courses and services through the National Platform. It supports competent departments to carry out pre - charge supervision, risk warning, law enforcement supervision and other work relying on the National Platform, and improve the digital and intelligent transformation level of off - campus training supervision.

The “Measures“ clarify the rights and responsibilities of relevant parties and promote joint consultation, construction and sharing. It stipulates that the education administrative department of the State Council is responsible for the construction, optimization, operation and maintenance of the National Platform, improves relevant policies and supporting documents, and formulates unified technical standards. The competent departments at the provincial, municipal and county levels are responsible for the promotion and application of the National Platform within their respective regions, and incorporate all online and offline training institutions within their regions into the whole - process supervision of the National Platform. Financial institutions such as banks that provide funds supervision services and relevant application parties adapt to the National Platform according to unified technical standards to achieve data interconnection and interoperability.

The “Measures“ construct a hierarchical service guarantee system to improve the level of support services. The National Platform sets up a special service team to coordinate the construction of the service guarantee system, regularly organize relevant trainings, and be responsible for handling relevant issues such as technical access of users at all levels. Education administrative departments and relevant management departments at all levels provide corresponding personnel services, and are responsible for the service guarantee in aspects such as interpretation of off - campus training policies, management of training institutions, and application by parents and students within their respective regions. Training institutions provide special customer service. All relevant parties are responsible for the service guarantee of the content involved, and jointly improve the service guarantee level of the National Platform.

The “Measures“ stipulate that relevant departments, relying on the National Platform and in conjunction with funds supervision institutions, implement national funds supervision requirements, establish a credit supervision system for training institutions, actively explore new scenarios for intelligent supervision of off - campus training, and improve supervision efficiency. All relevant subjects and related parties should establish and improve strict information security systems, strictly implement the responsibility for protecting data security, use relevant data in accordance with laws and regulations, and ensure information security.

The “Measures“ propose to encourage social forces such as universities, scientific research institutions, and industry enterprises to provide public welfare support for the resources, technologies and services required for off - campus training supervision and services, improve the efficiency of off - campus training supervision and services, and make long - term efforts to support the in - depth implementation of the “Double Reduction“ policy.

National Comprehensive Platform for Off - campus Education and Training Supervision and Services

Measures for Application and Management

　　Chapter I General Provisions　　Article 1 These Measures are formulated to give better play to the role of the National Comprehensive Platform for Off - campus Education and Training Supervision and Services (hereinafter referred to as the “National Platform“) in serving society and supporting supervision, help continuously regulate off - campus training, and protect the legitimate rights and interests of parents and students. They are formulated in accordance with laws and regulations such as the “Law of the People“s Republic of China on the Promotion of Private Education“ and the “Regulations for the Implementation of the Law of the People“s Republic of China on the Promotion of Private Education“, and policy requirements such as the “Opinions of the General Office of the Central Committee of the Communist Party of China and the General Office of the State Council on Further Reducing the Homework Burden and Off - campus Training Burden of Students in the Compulsory Education Stage“.　　Article 2 The National Platform is a national unified public service platform for off - campus training, providing technical support for the whole - process supervision and services of off - campus training through one network (official website) and three terminals (parent - end APP, institution - end APP and management - end APP). It publicly displays the whitelist and blacklist of training institutions to the society, and supports the needs of parents and students such as online course selection, payment, refund, evaluation and complaint.　　Article 3 These Measures apply to relevant application parties of the National Platform, including relevant management departments of off - campus training at all levels, training institutions that carry out organized or systematic training activities for preschool children aged 3 to 6 and primary and secondary school students, parents and students participating in off - campus training, financial institutions such as banks participating in the supervision of off - campus training funds, and relevant technology or resource providers.　　Chapter II Rights and Responsibilities　　Article 4 The Ministry of Education is responsible for the construction, optimization, operation and maintenance of the National Platform, guides localities to incorporate all training institutions into the whole - process supervision of the National Platform as required, guides parents and students to choose compliant institutions through official channels, improves relevant policies and supporting documents, and formulates unified technical standards. It evaluates the implementation of relevant requirements of the National Platform by localities. According to the needs of supervision work, it monitors key indicators such as the qualifications of training institutions, details of course - selling orders, fund supervision account movements, and the quality of training services.　　Article 5 The education administrative department of the provincial level is responsible for coordinating the promotion and application of the National Platform within its region, coordinates relevant departments to incorporate all online training institutions within its region into the whole - process supervision of the National Platform. It issues implementation rules such as application guidelines, operation guidelines, and reward and punishment measures, organizes relevant trainings, and conducts publicity and promotion. It guides education administrative departments at all levels within its region to carry out corresponding management relying on the National Platform.　　Article 6 The education administrative department of the prefecture - level city is responsible for organizing the promotion and application of the National Platform within its region, and guides and urges the county - level to organize relevant trainings and conduct publicity and promotion in accordance with work requirements.　　The education administrative department of the county - level is responsible for the promotion and application of the National Platform within its region, coordinates relevant departments to incorporate all offline training institutions within its region into the whole - process supervision of the National Platform, conducts specific management relying on the National Platform, organizes relevant trainings and conducts publicity and promotion.　　Article 7 Training institutions should directly enter and operate on or connect to the National Platform in accordance with policy requirements and technical standards, truthfully, accurately and comprehensively fill in and update information in a timely manner. They should take the initiative to fully incorporate pre - charges into supervision, introduce, display and sell relevant courses and services through the National Platform, obtain compliant code plates certified by the National Platform, consult and use relevant data as required, and enjoy corresponding rights and interests stipulated by laws, regulations and policies.　　Article 8 Parents and students can query the whitelist and blacklist of training institutions through the National Platform, should establish a safety awareness, and select courses, make payments, refund fees, evaluate and file complaints through the “Parent - end APP for Off - campus Training“ to safeguard their legitimate rights and interests.　　Article 9 Institutions such as banks that provide off - campus training funds supervision services should be connected to the National Platform, and support the National Platform in monitoring fund supervision account movements and early warning of fund anomalies. The National Platform regularly issues reports based on the service quality of funds supervision institutions.　　Banks and other funds supervision institutions are encouraged to construct risk assessment models and carry out risk assessments of training institutions relying on the National Platform.　　Article 10 Relevant technology or resource providers should adapt and connect in accordance with technical standard requirements, provide updates in a timely manner, achieve data interconnection and interoperability, and ensure safe and stable operation.　　Chapter III Normal Operation　　Article 11 Training institutions should provide the following information on the National Platform: (1) Relevant information such as办学许可 (school - running license) and legal person qualification certificates; (2) Relevant information such as ownership or lease of school - running sites, hygiene, and fire protection; (3) Relevant information such as Party building, training materials, and employees (teaching, research and other personnel); (4) Relevant information such as training courses; (5) Relevant funds supervision information such as supervision accounts and payment channels; (6) Other information stipulated by laws, regulations and policies.　　Article 12 When training institutions change relevant information such as their names, they should complete the replacement of relevant accounts on the National Platform as required and publicize it in a timely manner.　　Article 13 Education administrative departments at all localities should regularly spot - check the operation of training institutions by relying on the National Platform. They should focus on monitoring the financial statements, personnel materials, order details, fund supervision account movements, and changes in industrial and commercial information of training institutions.　　Article 14 The situations such as course - selling refunds and changes in supervised funds of training institutions should all be recorded in the ledger of the National Platform to ensure traceability. Based on relevant information, the National Platform provides relevant data for the annual inspection, annual review, and renewal of school - running licenses of training institutions in various places as necessary basis.　　Article 15 For training institutions that no longer have the operating ability or have closed down abnormally, after the local competent department has fulfilled relevant procedures, they can be removed from the National Platform and relevant users will be informed. For those with major problems, public announcements can be made as appropriate.　　Chapter IV Support and Guarantee　　Article 16 A hierarchical service guarantee system is established to provide corresponding services to different users. The National Platform sets up a special service team to coordinate the construction of the service guarantee system, regularly organize relevant trainings, urge all application parties to perform their service responsibilities according to their division of responsibilities, and be responsible for handling relevant issues such as technical access of users at all levels. Education administrative departments at all localities should provide corresponding personnel services, and are responsible for the service guarantee in aspects such as interpretation of off - campus training policies, management of training institutions, and application by parents and students within their respective regions. Training institutions should provide special customer service to handle problems related to training business such as course consultation, refund applications, and after - sales complaints. All relevant parties are responsible for the service guarantee of the content involved.　　Relevant management departments of off - campus training at all localities should provide necessary service guarantee conditions for the National Platform, assign special personnel to be responsible for platform work, and establish and improve working mechanisms. All relevant parties should open customer service and provide service guarantee in a timely manner from the date of entering and operating on or connecting to the National Platform.　　Article 17 The National Platform dynamically adjusts the risk warning model based on the operation of training institutions and issues real - time risk warning reminders. For those that have not been rectified and the risk warning has not been lifted after being reminded and urged, public notices will be issued in a timely manner.　　Article 18 The National Platform, in conjunction with funds supervision institutions, implements national funds supervision requirements, conducts real - time monitoring of training funds under the supervision of the National Platform, and supports parents and students who purchase courses through the National Platform to refund the unconsumed course fees through the original channel.　　Article 19 All relevant subjects and related parties of the National Platform should, in accordance with the requirements of relevant laws and regulations, establish and improve strict information security systems, strictly keep confidential the personal information of students, parents, institution personnel, etc. collected, and shall not disclose, sell or illegally provide it to others, nor use the data for other purposes other than supervision. The first person in charge of each management institution of the National Platform is the first responsible person for data security, and should strictly implement the responsibility for protecting data security and use relevant data in accordance with laws and regulations. For those who violate the requirements related to data security, corresponding responsibilities will be investigated in accordance with laws and regulations.　　Relevant technology or resource providers should formulate strict information security protection systems, and implement key and special protection for data involving personal information of users and business secrets of training institutions to ensure the security, integrity and availability of data.　　Chapter V Expanded Applications　　Article 20 The Ministry of Education, relying on the National Platform and industry organizations, establishes a credit supervision system for training institutions, and lists the application situations and administrative penalty situations of off - campus training institutions as important evaluation indicators. The relevant evaluation results are incorporated into the national credit evaluation system.　　Article 21 When education administrative departments at all localities determine the list of non - academic training institutions participating in after - school service projects of schools, they should compare the qualifications of off - campus training institutions on the National Platform and select compliant institutions. Schools select service projects and training institutions within the list according to actual needs. High - quality non - academic training institutions with better application of the National Platform and higher credit ratings can participate preferentially.　　Article 22 Actively explore new scenarios for intelligent supervision of off - campus training, continuously introduce new technologies, expand the application of functions such as digital RMB and artificial intelligence security monitoring, and continuously enrich the application scenarios of education monitoring.　　Article 23 Encourage social forces such as universities, scientific research institutions, and industry enterprises to provide public welfare support for the resources, technologies and services required for off - campus training supervision and services, and improve the efficiency of off - campus training supervision and services.　　Chapter VI Supplementary Provisions　　Article 24 Those who violate these Measures shall be punished in accordance with relevant laws, regulations and rules.　　Article 25 These Measures shall come into force as of the date of promulgation, and shall be interpreted by the Ministry of Education. The person in charge of the Department of Off - campus Education and Training Supervision of the Ministry of Education answered questions from reporters on the “Measures for the Application and Management of the National Comprehensive Platform for Off - campus Education and Training Supervision and Services“. Let“s take a look↓↓↓

1. What is the background of the introduction of the “Measures“?

Digitalization and Intelligentization is a powerful means to improve the level of off - campus training governance. Since its construction in 2018, the National Comprehensive Platform for Off - campus Education and Training Supervision and Services (hereinafter referred to as the “National Platform“) has always adhered to “protecting the rights and interests of parents and students, serving the supervision of competent departments, and regulating the order of off - campus training“. It closely focuses on key links such as the whole chain of off - campus training and pre - charge supervision, and around the scenario of parents and students choosing training courses, it has gradually realized functions such as intelligent problem - grabbing, risk warning reminders, tracking of handling progress, and rapid full - amount refund, constructing a whole - process supervision and service model for off - campus training, promoting the compliant operation of training institutions, and effectively protecting the vital interests of the people.

As parents, students, training institutions, competent departments and other parties have increasingly in - depth applications of the National Platform, their expectations have also become higher and higher. They hope that the National Platform is “more user - friendly and more effective“, with clearer rules, simpler processes, more complete functions and easier operation. In order to meet the new expectations of all parties and promote the optimization and upgrading of the National Platform, we have summarized the previous practical results, referred to the experience of digital and intelligent supervision services at home and abroad, and on the basis of extensive research, studied and drafted the “Measures“.

2. Please introduce the development process of the “Measures“?

The National Platform provides services to relevant parties such as parents and students, training institutions, and competent departments, involving the rights and interests of multiple parties. The Ministry of Education attaches great importance to it and has jointly discussed and studied with relevant parties to develop the “Measures“. First, conduct in - depth research. The Ministry of Education established a special work team to carefully study the digital and intelligent supervision models at home and abroad and the experience of large - scale platform construction and operation, laying a solid foundation for the development of the “Measures“. Second, summarize practical experience. The Ministry of Education carefully summarized the previous construction and application experience of the National Platform, and organized forces to conduct on - the - spot investigations in provinces and cities such as Beijing, Shandong, Zhejiang, Hubei, and Guangdong. It deeply analyzed the experience, practices, difficulties and suggestions of local applications of the National Platform, sorted out problems, analyzed causes, and studied countermeasures. Third, build a broad consensus. The process of soliciting opinions runs through the entire development process of the “Measures“ to achieve consensus - building and draw on all useful ideas. Opinions were solicited from relevant departments, education administrative departments of 31 provinces and the Xinjiang Production and Construction Corps, relevant experts and scholars, and representatives of training institutions. Each opinion was studied one by one and fully absorbed.

3. What are the main functions of the National Platform? How to apply it?

The National Platform adheres to the principle of “application - oriented“ and is committed to providing “one - stop“ off - campus training supervision services, providing the greatest convenience to all application parties. Its functional design comes from the actual needs of all application parties. The “Measures“ stipulate that the National Platform is a national unified public service platform for off - campus training, providing technical support for the whole - process supervision and services of off - campus training through one network (official website) and three terminals (parent - end APP, institution - end APP and management - end APP). The parent - end APP mainly provides functions such as querying, retrieving and evaluating, and supports the needs of parents and students such as online course selection, payment, refund, evaluation and complaint. The institution - end APP provides functions such as course uploading, statistical viewing, and internal management evaluation of institutions, supporting intelligent management of institutions. The management - end APP provides functions such as pre - charge supervision, risk warning, and law enforcement supervision, helping with digital and intelligent supervision.

Relevant parties such as parents and students, training institutions, and competent departments can download the three terminals of the National Platform from major application stores as needed, and download application manuals and operation guidance videos from the official website of the National Platform to safely and reassuringly use relevant functions and services.

4. How does the National Platform protect the rights and interests of parents and students?

Protecting